Our Warranties
Fenêtres Concept guarantees to the original purchaser, subject to the terms and limitations of the product-specific warranty, against any material or manufacturing defects and commits to replacing any part deemed defective under the warranty conditions according to the purchase date.
Contact your authorized distributor partner for a warranty claim. The invoice number is required to make a claim.
PVC and Hybrid Windows Warranty
Current warranty
- 20 years on white PVC
- 20 years on hardware
- Limited lifetime on sealed units
- 10 years on aluminum
- 10 years on PVC and aluminum paint
- 2 years on spontaneous thermal breakage
- 1 year on the screen and weatherstripping
Steel Doors Warranty
Current warranty
- 20 years on white steel doors
- 25 years on painted doors
- 2 years on PVC or aluminum cladding
- 5 to 10 years on doorglass (depending on the supplier)
- 2 years on brushes, weatherstripping and hinges
- 2 years on labour
Patio Doors Warranty
Current warranty
- 1 year on parts and labour
- 20 years on white PVC
- 10 years on PVC and aluminum paint
- 10 years on insulated thermal unit (thermopane)
- 1 year on screen and hardware